Ngoptimalake Sukses kanggo Ngapikake Asil

ganti abang

GantiTripp Babbitt's blog and newsletters on Mikir Sistem Anyar pancen wis saya gedhe.

Since meeting Tripp at a regional speaking event, he's shared a ton of his knowledge and experience with me directly, in his newsletter, and on his blog.

Salah sawijining sebab sing dakkira seneng banget nulis lan pelajaran yaiku Tripp kanthi ganas nganalisis bisnis lan asring ngerteni manawa pangukuran lan target ora sejajar karo masalah sing sejatine.

Case in point was a company that measures the number of customer support calls and rewards its customer teams based on the volume of calls they're able to complete. As Tripp explains, the company didn't analyze why they were getting the calls and what the cost of a customer service team was as compared to correcting the masalah oyot sing nyebabake telpon ing wiwitan.

The problem and the symptom are divided between two departments that never work with each other and don't have common goals. There's no benefit to fixing the original issue since the problems it causes are simply handed off to the next department.

For quite some time I've been an advocate of nemokake apa sing bisa digunakake lan nyetel kanthi apik, rather than concentrating on what doesn't work.

Ana akeh pimpinan misuwur and business systems that believe in the opposite… they'll tell you that if you're 99% successful, you should be working to improve that last 1%. It's an infinitely frustrating process and leaves a trail of fired and frustrated employees.

Aku percaya pimpinan, perusahaan lan strategi sing sukses, bisa nggedhekake sukses tinimbang nyoba nyilikake kegagalan:

  • In social media, I've been an advocate for ngaktifake lan nguatake perusahaan nggunakake media sosial tinimbang ngetrapake aturan lan watesan.
  • Ing blogging, aku nyoba kanggo mesthekake isi sing dakkirim yaiku kabeh nonton sing nyemangati kanggo nyoba teknologi anyar tinimbang ngindhari.
  • Minangka pimpinan, aku percaya cocog karo bakat karyawan karo kebutuhan organisasi rather than trying to force employees into positions of assured failure. If you have a wrench, don't tell it that it's not a good hammer. Go get a hammer if that's what you need.
  • In online marketing, it's essential that you continue to tweak what works with your online marketing rather than trying to figure out fixing what never worked. Of course you should experiment when opportunities arise, but push your audience in the direction of success rather than trying to simply avoid failure.
  • Even as a parent, I've found this method a far healthier one. If my kids loved Math (which they do) but didn't like Social Studies, I didn't make them read history books every night… I encouraged them more in Math. (I did demand decent grades across all subjects, though). Both my kids have great grades… and my son is now an honors student at IUPUI, in Math and Physics.

Aku malah maca ing Sparkpeople, sawijining situs kanggo kita sing kabotan lan kepengin dadi sehat, sing ditliti paling anyar yaiku wong sing olahraga nganti 10 menit saben dina duwe luwih sukses tinimbang sing ngetrapake 90 menit. Olahraga sing luwih cekak nyedhiyakake rumangsa prestasi (tinimbang nandhang sangsara) lan masarakat luwih seneng nindakake rutinitas kasebut.

2 Komentar

  1. 1

    Doug,

    Lucu sampeyan nulis babagan iki dina iki, amarga wingi aku ketemu karo Carla lan Anna saka Ignite HR Consulting lan dheweke ngrembug babagan program latihan sing dikelola kanthi jeneng "Kekuwatan" sing cocog kanggo kiriman iki. Sing dakpilih yaiku program Kekuwatan - tinimbang ngupayakake kekurangan - mbantu saben wong ngenali kekuwatan, yaiku apa sing dikepengini lan apa sing dikarepake, mula bisa nindakake luwih akeh kanggo entuk manfaat saka organisasi lan kesejahteraane dhewe-dhewe.

    Kajaba iku, kanthi umur aku wis ngupayakake luwih akeh tenaga kanggo perkara-perkara sing daktresnani lan dak senengi, amarga: a) mung sajrone pirang-pirang jam (lan sajrone urip), mulane ora nyoba luwih apik apa aku bisa; b) ana luwih saka cukup sing kudu aku lakoni yen aku ala utawa ora seneng; lan c) menehi kekuwatan kanggo nggawe sukses ing sukses (ora preduli apa sukses gedhe utawa cilik, amarga aku entuk apa sing bisa dipikolehi. :)).

    Sugeng dinten, kanca.

    Curt

  2. 2

    Fokus karo sing positif lan sing sampeyan minat. Aku dudu desainer web lan sanajan aku nyoba, aku ora bakal nyoba nguasai. Ana wong liya sing ana ing dalan bakal nindakake pekerjaan sing luwih apik tinimbang aku lan nindakake kanthi ora frustasi. Aku kudu fokus karo apa sing cocog kanggo aku lan sing apik lan luwih apik ing prekara kasebut.

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